Diane Langberg PhD Counseling Practice in Jenkintown, Pennsylvania (PA) Diane Langberg, PhD Psychologist in Jenkintown, PA

Scheduling and Payment Policy

Appointments are approximately 60 minutes long. If you should arrive late for an appointment, your session will end at its regularly scheduled time. However if, for any reason, your appointment does not begin on time due to our lateness, be assured that you will receive the full session. If you must cancel an appointment, please give at least 24 hours advance notice by leaving a message in your therapist’s voice mail at 215-885-1835. Forgotten appointments or last minute cancellations (unless an emergency or illness) will be assessed the usual fee, according to the therapist's decision. Please note that insurance does not cover canceled appointments. The fee for each session, or the co-pay required by your insurance, is due at the time of the session and may be paid by personal check or cash.
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Any arrangement you have for medical insurance is a contract between you and the insurance company. In order for you to know clearly what your coverage is, you will need to call your insurance carrier and find out exactly what outpatient mental health services your policy covers with your therapist and what the conditions of coverage are.

Questions to ask your insurance company:

If our services are In-Network:

Do I have mental health benefits?
Is pre-certification necessary?
Is there a deductible?
What is the co-pay (if any)?
Is there a limit of sessions per year?
Are the mental health benefits carved out to another entity?

If our services are Out-of Network:

Do I have mental health benefits?
Is pre-certification necessary?
What is the deductible?
What portion does the insurance pay per session?
Is there a limit of sessions per year?

If your insurance carrier does not cover, or ceases to cover, for any reason, you are financially responsible for all charges. It is always your right to pay for services yourself and avoid all of the intricacies of insurance.
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Issues discussed in therapy are legally protected as both confidential and privileged. However, limits to this confidentiality include situations in which there is:

suspected abuse or neglect of a child, elderly person or
  disabled person
the clear indication that you are in danger of harming
  yourself or another person, or if you are unable to care
  for yourself
a court order requiring release of information in certain

There are other circumstances when information may be released:

If you use insurance, you will be asked to sign a release to
  provide your insurer with the information necessary to process
  claims for psychological services.
Some insurers request that your primary care physician be
  apprised of your psychological care.
If you wish information to be released to your doctor or
  lawyer, you will be asked to sign a form for that purpose.
Your case may be discussed from time to time in clinical
If you are referred to another professional within this office,
  you will be asked to sign a release so information can be shared
  in order to provide the best continuity of care.

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Your records are kept in a folder in a locked cabinet on site. A clinical chart is maintained describing your condition, your treatment and progress, dates of service and a brief summary of each session.
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“He that would to others give – let him take from Jesus still; they who deepest in him live – flow the furthest at his will.” --H.C.G. Moule